Terms of service
Terms of services
Warranty Policy
TURBO AUTO SALVAGE – 30 DAY MONEY-BACK WARRANTY
General Warranty Terms
Turbo Auto Salvage is committed to providing quality recycled OEM auto parts and excellent customer service. Unless otherwise stated, all eligible parts are backed by our 30-Day Money-Back Warranty, beginning on the date the part is delivered.
This warranty is valid only for the original purchaser and applies solely to the specific part listed on the original invoice. The warranty is non-transferable and becomes void if the part has been altered, modified, disassembled, misused, or damaged after delivery.
Damaged or Incorrect Parts
Customers are responsible for inspecting all parts immediately upon delivery.
If you receive a damaged part or an incorrect part, you must notify the Turbo Auto Salvage Customer Service Department in writing within two (2) business days of delivery. Notification must be submitted by email and include:
Failure to report damaged or incorrect parts within the required two (2) business day period may result in the denial of a claim, replacement, or refund.
Telephone notifications alone will not be accepted as formal notice of a claim.
Warranty Eligibility
To qualify for warranty coverage:
Warranty Coverage
If a covered part is found to be defective within the warranty period:
Returns
Shipping Damage
All shipments should be inspected immediately upon delivery.
Any shipping damage, missing items, or incorrect shipments must be reported within 48 hours of delivery. Failure to report shipping-related issues within this timeframe may void eligibility for replacement or refund.
Warranty Exclusions
This warranty does not cover failures or damage resulting from:
Turbo Auto Salvage is not responsible for customer ordering errors or incorrect vehicle information provided during the ordering process.
Engines are covered for 30 days against defects in the long block assembly, including:
Exclusions
The following items are not covered under engine warranty:
Installation Requirements
To maintain warranty coverage:
Any engine that has been dismantled without prior authorization from Turbo Auto Salvage will void warranty coverage.
Transmission Warranty
Coverage
Transmissions are covered for 30 days against internal mechanical failure of the following:
Installation Requirements
To maintain warranty coverage:
Exclusions
The warranty does not cover damage caused by:
Electrical Parts Warranty
Electrical components sold by Turbo Auto Salvage are covered by the same 30-Day Money-Back Warranty.
This includes items such as:
Some electronic components may require programming, coding, or calibration by a qualified repair facility. Failure to perform required programming does not constitute a defective part.
Turbo Auto Salvage may require proof of programming attempts and diagnostic documentation before approving a warranty claim.
Suspension, Steering & Drivetrain Components
Axles, differentials, steering racks, suspension assemblies, and drivetrain components are covered by the 30-Day Money-Back Warranty against defects in the primary assembly.
Wear items such as:
are not guaranteed due to their normal wear characteristics unless specifically stated otherwise.
Body Parts Policy (Sold As-Is)
All body parts are sold strictly AS-IS.
Examples include:
Important
Before shipment, Turbo Auto Salvage will provide photographs of the body part when requested or when applicable.
Once the customer reviews and approves the condition shown in the photographs, the sale becomes final.
Body parts are not covered by any warranty, return policy, exchange policy, or money-back guarantee after customer approval.
Additional Body Part Conditions
Wheel & Rim Policy (Sold As-Is)
All wheels and rims are sold AS-IS and are excluded from the 30-Day Money-Back Warranty.
Customers are encouraged to review all photographs provided prior to purchase. Once the customer approves the condition of the wheel or rim, the sale is final.
Used wheels and rims may show normal wear, including scratches, scuffs, curb rash, paint chips, fading, oxidation, or other cosmetic imperfections. Color and finish matching are not guaranteed.
Customers are responsible for verifying proper size, bolt pattern, offset, and vehicle fitment before purchase. Turbo Auto Salvage is not responsible for fitment issues resulting from incorrect vehicle information provided by the customer.
Center caps, TPMS sensors, lug nuts, valve stems, and other accessories are not guaranteed unless specifically stated on the invoice.
Limitation of Liability
Turbo Auto Salvage's liability is strictly limited to the purchase price of the part sold.
Under no circumstances shall Turbo Auto Salvage be responsible for:
By purchasing from Turbo Auto Salvage, the customer acknowledges and agrees to these warranty terms and conditions.