REFUND POLICY

Refund Eligibility

Refunds are issued solely at the discretion of Turbo Auto Salvage and only after inspection and approval of the returned part.

Refunds may be approved when:

• A replacement part is unavailable.
• The incorrect part was shipped by Turbo Auto Salvage.
• A verified warranty claim has been approved.

Refund Amount

Approved refunds are limited to the original purchase price of the part only.

The following are non-refundable:

• Original shipping charges
• Return shipping costs
• Freight charges
• Handling fees
• Labor costs
• Diagnostic fees
• Storage fees
• Towing charges
• Rental vehicle expenses
• Any incidental or consequential damages

Restocking Fees

Returns that are approved for reasons unrelated to a defect, warranty issue, or shipping error may be subject to a restocking fee of up to 25%.

Refund Processing

Once a returned item has been received, inspected, and approved, refunds are typically processed within 2 business days.

Refunds will be issued to the original payment method whenever possible.

Chargebacks

Customers agree to contact Turbo Auto Salvage and provide a reasonable opportunity to resolve any dispute before initiating a credit card chargeback or payment dispute.

Fraudulent chargebacks, false claims, or attempts to retain merchandise while obtaining a refund may be reported to the payment processor, financial institution, collections agencies, and appropriate authorities.